Hoobuy advertises 90 days of free warehouse storage. Check each item’s arrival/storage record and remaining allowance before planning around that period. Storage does not extend a seller’s return window. Confirm any extension or expiry handling before the item reaches its deadline.
What the free-storage period covers
Free storage concerns holding goods in the warehouse. It does not promise free international shipping, unrestricted returns or indefinite storage. Several items purchased on the same day can reach the warehouse separately, so do not assume identical deadlines.
The advertised 90-day allowance was checked on 15 October 2026. Use the item-specific record for operative dates, remaining time and service conditions. If that record differs or is unclear, ask about the affected item before relying on the general allowance.
Find the date that applies to your item
Open User Center, Warehouse and the individual record. Note arrival/storage date and any displayed countdown, expiry or storage message. If no countdown appears, do not calculate a guaranteed expiry from the purchase date: ask which event starts storage and which action must be completed before expiry.
Keep the displayed time zone if provided. A deadline near midnight can be easy to misread from another country. Set your own reminder early enough to resolve payment, packing or route questions before the last available action.
| Record | Why it matters |
|---|---|
| Item ID and arrival/storage date | Identifies the goods and relevant starting record. |
| Displayed expiry or remaining allowance | Keeps an estimate from replacing actual account information. |
| Separate after-sales deadline | Prevents postponing a return decision until storage expiry. |
| Planned action and reminder | Connects the deadline to shipping, extension or another confirmed action. |
Keep the return window separate
Review QC when it becomes available. Return eligibility can end while the item remains stored. For a wrong option, start the return request while the active after-sales option is available.
Waiting for more purchases does not reserve replacement stock. If you need another size, ask promptly and preserve packaging. Storage is a logistics decision; a return depends on the item, seller and after-sales conditions.
Plan consolidation around the oldest item
Compare the earliest confirmed deadline with expected arrivals. As a planning example, imagine one item shows 12 days remaining while another has not left its seller. The second arrival is uncertain, so decide whether to ship the older item or ask about an extension now.
This is not a rule to submit every parcel with 12 days left. Leave time for preparation, route choice and payment. Compare a split shipment with waiting using the shipping-cost worksheet; consolidation does not guarantee the lowest total in every case.
Ask about extensions before expiry
Do not assume an automatic paid extension, fixed daily fee or universal recovery process. Confirm what is available for the specific item, the cost and resulting date. No unverified extension charge or disposal timetable is assumed here.
Send the message below before the displayed deadline. Keep the response and check that the agreed action appears in the record. Paying for an extension and seeing an updated expiry are separate confirmations.
Warehouse item ID: [ID] Displayed arrival / expiry / remaining time: [details] Which action must be completed before this deadline? Is an extension available? If so, what is the fee and new expiry? What handling applies if the deadline passes? Please confirm before applying an optional paid service.
Finish the action instead of only setting a reminder
A reminder does not submit a parcel or pay a balance. Follow the action until confirmation appears. For shipping, review contents, recipient, packing and payment. For an extension, check the new allowance and keep the response identifying the correct item.
The stored-item guide covers parcel submission. If expiry has already passed, contact support immediately with the item record; do not assume the goods are either recoverable or already disposed of without an item-specific response.
Common questions
Does product payment start warehouse storage?
Do not assume that. Read the received-item record and confirm its operative dates.
Does 90 days of storage mean 90 days to return?
No. Seller return eligibility and warehouse storage are separate conditions.
Is an extension automatically available?
Confirm availability, cost and the resulting deadline for your item.
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