Hoobuy Guides by Order Stage
Choose a Hoobuy guide for your next task: using product links, checking an order, reviewing QC, managing storage or preparing a parcel.
Browse spreadsheet categoriesGetting started & orders
Read product cards, build a shortlist and handle an order change.
How to Use a Hoobuy Spreadsheet
Learn how to use the Hoobuy product directory: read product cards, compare a shortlist and open the exact listing to verify the selected variant.
Read the guide ↗Order changesCan You Change a Hoobuy Order After Submitting It?
Find how to request a Hoobuy order change for size, colour or quantity. Identify the order stage and prepare a clear message with the correct item details.
Read the guide ↗QC & returns
Inspect useful evidence and decide what to do when something is wrong.
Hoobuy QC Photos: What to Check Before Shipping
Check Hoobuy QC photos for the correct item, visible condition and measurements. Use the inspection checklist to identify and request missing evidence.
Read the guide ↗Returns & exchangesHoobuy Returns and Exchanges After QC
Prepare a Hoobuy return or exchange request after QC. Collect evidence, check the applicable window and costs, and track approval, return and refund.
Read the guide ↗Warehouse & storage
Review stored items, track deadlines and prepare a parcel.
Hoobuy Order Stored: What to Do Next
See what to do when a Hoobuy item is stored: review its warehouse record, finish item checks, select compatible goods and submit a parcel for delivery.
Read the guide ↗Storage planningHoobuy Warehouse Storage: Free Period and Deadlines
Find the storage deadline for each Hoobuy warehouse item. Plan consolidation, return or an extension request before the applicable date.
Read the guide ↗Shipping & customs
Work through parcel costs and destination requirements before paying.
Hoobuy Shipping Cost: How to Estimate Your Parcel
Estimate Hoobuy parcel shipping using destination, actual or volumetric weight and route charges. Compare quotes and reconcile the estimate with the final charge.
Read the guide ↗Customs & taxesHoobuy Customs and Import Taxes: US, UK and EU Checks
Review Hoobuy parcel import records and possible destination charges. Use the US, UK and EU examples to find the relevant official customs guidance.
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